Privacy Policy
How we collect, use, and protect your personal information.
Last Updated: August 2026
At SEEN Hub, we are committed to protecting your privacy and maintaining transparency regarding how your personal information is collected, used, stored, and shared.
This Privacy Policy applies when you visit our website, contact us, make a booking, purchase a workspace package, or use our facilities and services.
1. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Company or organization name, where applicable
- Information submitted through booking, registration, inquiry, or contact forms
Booking Information
We may collect information relating to your reservations, including:
- Workspace or facility selected
- Booking date and time
- Booking duration
- Number of attendees
- Booking preferences or special requirements
Payment Information
Payments may be processed securely through authorized third-party payment service providers.
SEEN Hub does not intentionally store complete payment card details where payments are processed directly by a third-party payment provider.
Website & Technical Information
When you visit our website, certain information may be collected automatically through cookies, analytics tools, and similar technologies, including:
- Browser and device information
- Website usage data
- Pages visited
- Interaction and performance information
- General technical information required for website security and functionality
2. How We Use Your Information
We may use your information to:
- Process, confirm, and manage bookings
- Provide access to booked facilities and services
- Communicate booking confirmations, reminders, updates, or changes
- Respond to inquiries and customer support requests
- Process payments and maintain transaction records
- Improve our website, facilities, services, and customer experience
- Maintain the security and functionality of our services
- Send marketing or promotional communications where permitted and, where required, with your consent
- Meet applicable legal, regulatory, accounting, or administrative requirements
3. Sharing of Information
SEEN Hub does not sell or rent your personal information.
Where reasonably necessary, information may be shared with trusted service providers that support our operations, including:
- Payment processors
- Website and hosting providers
- IT and technical service providers
- Analytics providers
- Communications providers
- Other professional service providers required for our operations
We may also disclose information where required by applicable UAE laws, regulations, legal proceedings, or lawful requests from competent authorities.
4. Data Security
SEEN Hub takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
Payment information is handled through the relevant secure payment service provider and is subject to that provider's security and privacy practices.
However, no electronic transmission or data-storage system can be guaranteed to be completely secure.
5. Your Rights
Subject to applicable UAE laws and legal requirements, you may request to:
- Access personal information held about you
- Correct or update inaccurate information
- Request deletion of eligible personal information
- Withdraw consent where processing is based on consent
- Unsubscribe from marketing communications
Certain information may need to be retained where required for legal, regulatory, accounting, dispute-resolution, or legitimate business purposes.
6. Cookies & Analytics
Our website may use cookies and similar technologies to:
- Maintain website functionality
- Understand how visitors use our website
- Measure website performance
- Improve user experience
- Support analytics and security
Where required, visitors may be provided with options to manage their cookie preferences.
7. Third-Party Services
Our website or services may use or link to third-party platforms, including payment, analytics, communication, or other service providers.
These third parties may process information according to their own privacy policies and terms.
SEEN Hub is not responsible for the privacy practices of independent third-party websites or services.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including operational, accounting, legal, security, and regulatory requirements.
9. Changes to This Privacy Policy
SEEN Hub may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.
The latest version will be published on our official website with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us through our official contact channels.
SEEN Hub
Al Ain, Abu Dhabi, United Arab Emirates